FAQ

Frequently Asked Questions

Yes, we know what the name says. Here are the other questions.

What exactly does ShowersExpress sell?

Waterproof adult wellness products — vibrators, lubricants, couples' accessories — all designed to be used in or around water. Every product is IPX4-rated minimum, most are IPX7 (fully submersible). We source from reputable US suppliers and carry body-safe materials only: silicone, ABS plastic, stainless steel, borosilicate glass. Nothing cheap, nothing questionable.

What does "body-safe" actually mean?

It means non-porous and phthalate-free. Non-porous materials (silicone, ABS plastic, glass, stainless steel) don't harbor bacteria and can be properly cleaned. Porous materials — often sold as "realistic skin" or "cyberskin" — cannot be fully sanitized. We don't carry porous materials. Everything on our site is body-safe, full stop.

How waterproof is waterproof?

It depends on the IPX rating. IPX4 handles splashing from any direction — fine for shower use if you're careful. IPX6 handles powerful water jets. IPX7 means the product can be submerged up to 1 meter for 30 minutes — more than enough for any shower scenario. Product listings specify the IPX rating. If a product doesn't list one, we don't carry it.

What lube should I use?

Water-based lube is the safe universal choice — compatible with all toy materials, washes off easily, and is fine in water (reapply as needed since water dilutes it). Silicone lube lasts longer and is great for shower use, but cannot be used with silicone toys — it degrades the surface. If you have a silicone toy, use water-based lube. When in doubt, water-based.

What does the packaging look like?

Plain brown box or padded mailer. No logos, no product names, no anything that says what's inside. The billing descriptor on your statement reads "SEXP Holding." We've thought through all the ways this could be awkward and addressed them in advance.

How long does shipping take?

Standard shipping is 5–10 business days within the US. We're a dropshipping store — products ship directly from our US-based suppliers, so there's no international warehouse delay. We currently ship to the US only. See our Shipping Policy for full details.

What's your return policy?

Unused items in original packaging can be returned within 30 days for a refund (minus return shipping). For hygiene reasons, we cannot accept returns on opened intimate products. If your order arrives damaged or defective, we'll replace it or refund you — no argument. Full details in our Returns Policy.

Do you have an affiliate program?

Yes. 15% commission, 60-day cookie, monthly payouts. We're selective — we'd rather have five great partners than fifty mediocre ones. Learn more and apply here.

Why is the site called ShowersExpress?

We know what you noticed. It was intentional. We named the store exactly what it is: a fast, clean, no-fuss way to get quality waterproof adult products. The fact that SEX is in there — well, so is the entire reason you're here. We are at peace with this.

Is my personal information private?

Yes. We don't sell your data. We don't share your purchase history. The billing descriptor is discreet. Your email is only used for order confirmations and (if you opt in) our newsletter. Full details in our Privacy Policy.

Still have a question? Reach out. We're real people.